TERMS AND CONDITIONS
Customer Care
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General Information
Welcome to Treva Perfumes. By using our website, social media, or making a purchase, you agree to the following terms and conditions. These terms govern the use of our products, services, and website.
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Products
All Treva Perfumes products are hand-selected, niche fragrances designed for personal use. We reserve the right to modify or discontinue products without prior notice.
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Pricing
All prices are listed in AED (United Arab Emirates Dirham) and include applicable VAT unless stated otherwise. Prices are subject to change without notice.
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Orders & Payments
Orders are accepted through our official website and/or authorized channels. Payment must be made in full at checkout using the available methods.
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Shipping
We ship both locally and internationally. Delivery times and costs vary depending on location. Treva Perfumes is not responsible for delays due to customs or carrier issues.
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Returns & Exchanges
Due to the nature of perfumes, returns are only accepted if the product arrives damaged or incorrect. Contact us within 3 days of delivery with proof (photo or video) for exchange or refund.
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Intellectual Property
All content, logos, product designs, and branding are the intellectual property of Treva Perfumes and may not be used without permission.
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Limitation of Liability
Treva Perfumes is not liable for any allergic reactions, sensitivities, or misuse of the products. Users are advised to test before full use.
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Governing Law
These terms are governed by the laws of the United Arab Emirates.
Privacy & Safety
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Personal Information
When you make a purchase or interact with us, we collect personal data such as your name, address, email, and phone number. This information is used solely to process your order and improve your experience.
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Use of Information
We do not sell or share your personal information with third parties except for payment processing, order fulfillment, and legal requirements.
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Cookies
Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings at any time.
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Data Security
We implement security measures to protect your data but cannot guarantee absolute security in online environments.
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Third-Party Links
Our website or social platforms may contain links to third-party websites. We are not responsible for their content or privacy practices.
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Your Rights
You may request access, modification, or deletion of your personal data at any time by contacting us at Trevaa.ae@gmail.com.
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Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.
Wholesale Inquiries
Thank you for your interest in Treva Perfumes.
We are proud to offer a curated selection of niche, vegan fragrances designed for selective retail partners who share our passion for storytelling through scent.
To inquire about wholesale opportunities, please email us at:
Trevaa.ae@gmail.com
Please include the following:
• Your name & company name
• Location & type of business (boutique, concept store, online, etc.)
• Website or social media
• Estimated order volume or interest
• Any specific scents or sizes you’re interested in
We will get back to you within 2–3 business days with our wholesale catalog, pricing, and terms.
Looking forward to building something beautifully fragrant together.
— Treva Perfumes Team
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments